REFUND POLICY
Last updated: February 26, 2025
Legal Business Name: WorkBuzz
1. Introduction
This Refund Policy ("Policy") applies to the purchase of digital products and subscriptions via WorkBuzz ("we", "us", or "our"), operating the AlgoCharm platform.
2. Order Process and Merchant of Record
Our order process is conducted by our online reseller Paddle.com. Paddle.com is the Merchant of Record for all our orders. Paddle provides all customer service inquiries and handles returns.
3. Consumer Right to Cancel (14-Day Guarantee)
If you are a Consumer, you have the right to cancel this Agreement and return the Product within 14 days without giving any reason. The cancellation period will expire after 14 days from the day after completion of the Transaction.
To meet the cancellation deadline, it is sufficient that you send us your communication concerning your exercise of the cancellation right before the expiration of the 14 day period.
To cancel your order, you must inform us (WorkBuzz) or Paddle of your decision. You may contact us at divyanshu1447@gmail.com.
4. Effect of Cancellation
If you cancel this Agreement as permitted above, we will reimburse to you all payments received from you.
We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this Agreement.
We will make the reimbursement using the same means of payment as you used for the initial transaction and you will not incur any fees as a result of the reimbursement.
5. Exception to the Right to Cancel
Your right as a Consumer to cancel your order does not apply to the supply of Digital Content that you have started to download, stream or otherwise acquire and to Products which you have had the benefit of.
6. Paddle Refund Policy
Refunds are provided at the sole discretion of Paddle and on a case-by-case basis and may be refused. Paddle will refuse a refund request if they find evidence of fraud, refund abuse, or other manipulative behaviour.
This does not affect your rights as a Consumer in relation to Products which are not as described, faulty or not fit for purpose.
7. Contact Us
To request a refund or if you have questions regarding this policy, please contact us at:
WorkBuzz
Email: divyanshu1447@gmail.com